Starter
$29/mo per location
Your Google reviews, answered.
- Google reviews in one list
- 10 AI reply drafts per location a month
- AI Reputation, checked monthly
Reviews, replies and AI answers
Grades.com brings your reviews from 54 sites into one place, writes a reply to each in your voice, and checks what ChatGPT, Perplexity, Gemini and Claude tell customers about you.
Your AI, connected to Grades.com Sample
What came in this week?
reviews_summary_periodai_perception
Bayside Auto Care · 3 new reviews, a reply for each
Gemini quotes 4.5 on GoogleYou have 4.7 now: out of dateGoogle, Yelp, Facebook, BBB, Trustpilot, Healthgrades and the rest. We look for your profiles for you. See every site →
Names are trademarks of their owners. Grades.com is not affiliated with or endorsed by these sites.
Why it matters now
Assistants answer with the ratings and complaints they find on review sites. An unanswered review, or a rating they quote from last year, is what the next customer hears.
CustomerIs Bayside Auto Care any good?
Perplexity
Reviewers praise same-day repairs and clear quotes: 4.7 stars on Google. A few mention waits on busy days.
From
its reviews
How it works
Maria leaves Bayside Auto Care five stars on Google. Here is everything Grades.com does with it.
Monitor · Review Radar
Google and Facebook reviews are collected every couple of hours, most other sites daily, on every plan. Nothing to log in to, and every review is kept, even one a site later removes.
Review Radar →Reviews · All reviews

★★★★★Maria L.New
Brakes done the same afternoon, and they explained every line of the quote.

★★★★★Sam K.
Friendly, quick and a fair price.

★★★★★Jordan T.Responded
Monitor · Review Radar
Every new review gets its sentiment and the topics it raises, so you can filter, route and count them.
Insights →Brakes done the same afternoon, and they explained every line of the quote.
Sentiment and tags
Respond · Review Agent
Every 10 minutes the agent drafts replies that follow your rules and the site's. One click posts this one on Google; on other sites you paste it. On Premium, replies like this can post by themselves.
Review Agent →Reply drafted in your voice
Maria, a same-day brake job with a quote that makes sense is exactly what we aim for. Thanks for trusting us with your car.
Monitor · Review Radar
At 8 on Monday morning, your time: new reviews and how many are answered, drafts waiting for you, and what changed in AI answers. A quiet week sends nothing.
Review Radar →Your week at Bayside Auto Care
Gemini now quotes an older Google rating.
Monitor · AI Reputation
Grades.com asks ChatGPT, Perplexity, Gemini and Claude three questions about your reviews, monthly on Starter, weekly on Pro, daily on Premium, and checks every rating they quote. It reports what they say; you decide what to fix.
AI Reputation →What AI assistants say
GeminiQuotes 4.5, you have 4.7Out of dateGrow · Review Marketing
Maria's review was the shop's 100th five-star review. The milestone becomes a celebration post, as MP4, GIF and PNG files you share where you like, or posted to your Google profile in one click, plus a badge for your website.
Review Marketing →By job: Monitor, Respond, Grow. All products →
You choose
Pick a mode for each location. Draft only is the default; the automatic modes are on Premium.
Every reply is a draft you copy and post. Nothing is posted for you.
Nothing goes out until you press Approve. Google replies then post; other sites you paste.
Happy Google reviews are answered on their own; the rest wait for you as drafts.
Every Google reply that passes the checks posts, up to 20 a day unless you change it.
Needs a person in every mode
Low ratings wait too, unless you switch that off. Every reason →
The Review Agent learns across Grades.com which reply drafts owners approve as written and which they rewrite, and drafts more like the first.
Your AI, your tools
Add one URL to Claude, ChatGPT, Cursor or any MCP client, on every plan. It reads your reviews, drafts and AI answers; it approves or posts only if you give it write access.
https://mcp.grades.com/mcp
Set up grades.com in this assistant. 1. Add the grades.com MCP server: https://mcp.grades.com/mcp (Streamable HTTP, OAuth 2.1). Sign in to grades.com when prompted and approve the scopes it asks for. 2. If this client cannot do OAuth, use an API key from https://my.grades.com/connect as a Bearer token instead. 3. Once it is connected, call plan_overview, then reviews_summary_period for the last 30 days, then agent_actions and recovery_cases. 4. Show me what needs my attention: pending approvals, new negative reviews and open Review Disputes cases. Docs: https://www.grades.com/developers
Works with
No AI of your own? Ask Grades is built into the dashboard. All integrations →
Who it is for
By size
By industry
Healthcare practices: clinical words are replaced before any AI model reads a review, and replies never mention a visit.
Before and after
| Doing it yourself | ||
|---|---|---|
| Every site | A sign-in and a tab for each | One list for every site you track |
| Replies | Written late, when you remember | Drafted in your voice soon after collection |
| Hard reviews | Easy to answer in a hurry | Held for a person, with the reason |
| AI answers | Never checked, or one chat at a time | Four assistants asked on a schedule |
| Asking | Whoever remembers, in their own words | The same ask for every customer |
| Showing off | A screenshot now and then | Badges, widgets and posts from real wins |
Pricing
14-day free trial of Pro, no card needed.
$29/mo per location
Your Google reviews, answered.
$149/mo, +$75 per extra location
Every review site, and what AI says.
$399/mo, +$199 per extra location
Hands-free, with the exceptions sent to you.
Lower prices per location from location 21 and 101. Yearly plans cost ten months. Agencies get 25% off every plan: agency accounts. Compare plans →
Not on Starter or Pro: a reply goes out only when you approve it. On Premium you can let replies post on Google by themselves. Reviews about money, safety or the law still wait for a person, and so do low ratings unless you switch that off.
Google and Facebook reviews are collected every couple of hours and most other sites daily, the same on every plan. Every 10 minutes the Review Agent drafts replies for what has been collected.
Review Disputes checks the review against the site's own rules. If it appears to break one, Grades.com drafts the report and opens the site's form; you file it and the site decides. An honest bad review gets a reply instead.
54, including Google, Yelp, Facebook, BBB, Trustpilot and Healthgrades. Starter covers your Google reviews; Pro and Premium cover every site you track.
No. Monthly plans run month to month and you cancel from the billing page. Yearly plans cost ten months.
14 days of Pro for every location, with no card. Then pick a plan, or the account becomes read-only.
14-day free trial of Pro, no card needed.