Grades.com

Review management platform

Supercharge your review management. One platform, powered by AI.

Get more reviews, answer every one and show them everywhere, with an AI agent doing the work.

Start free trial
  1. Asked of Ask Grades: "How were my reviews last week?" Answer: 12 new reviews, and I replied to every one. One breaks Google's rules, so I submitted a dispute. (12 replies posted on Google, 1 dispute submitted.)
  2. Then: "Ask last week's new customers for a review." Answer: Done. 38 review requests sent.
  3. Then: "Put my best reviews on my website." Answer: Here's a carousel of your 4- and 5-star reviews, newest first. Paste one line into your site and it updates as new reviews come in. Want a grid or a badge instead?

The only true all-in-one review management platform

One set of reviews feeds your requests, replies, widgets, insights and your own AI. One login replaces the tools you stitch together today.

The old way
  • A review request tool
  • A widget plugin
  • A login for every review site
  • A spreadsheet
  • An AI chatbot for replies
  • An AI visibility tracker
The Grades.com way
  • Review Requests
  • Review Page and app
  • Review Monitoring
  • Review Replies
  • Grades.com
  • Review Disputes
  • Review Widgets
  • Review Analytics
  • AI Reputation

Review Generation

Ask every customer at the right moment

  • One link and QR code for every review site
  • Requests by email when the job is done, with up to two reminders (text messages coming soon)
  • The Grades.com app turns any phone into your review screen Coming soon

Review RequestsReview Page, QR and TapReviews on Grades.com

Bayside Auto Care

How did we do?

Thank you for choosing Bayside Auto Care. Your review helps others find us. Pick any site below.

  • Google
  • Facebook

Powered by Grades.com

Review Management

See and answer every review

  • Reviews from 54 sites in one inbox, with no logins to share
  • Tagged by service, topic and sentiment, and kept even if the site deletes it
  • A reply in your voice; posts itself on Google, hard ones held for a person

Review MonitoringReview RepliesReview Disputes

Reviews · All reviews

Google

★★★★★Maria L.New

Brakes done the same afternoon, and they explained every line of the quote.

PositiveBrakesMentions price

Facebook

★★★★★Sam K.Ready to post

Yelp

★★★★★Jordan T.Kept: removed by the site

Every site you're reviewed on, in one inbox

Grades.com collects reviews from 54 review sites, among them Google, Yelp, Facebook, Trustpilot, BBB, Healthgrades and Tripadvisor.

See all 54 review sites Reviewed somewhere else? Ask for the site and it is live within two weeks.

Review Disputes

Get rule-breaking reviews removed

  • The rule quoted, next to the review's own words
  • The report drafted from the review's facts
  • The link to file it on the site's own form, and a record once it is filed

Filing for you on Premium Coming soon

Review Disputes →

Google★★★★★Alex P.Today

"Never been in, but my neighbor says they overcharge."

Appears to break Google's rule: Not a real customer experience.

Report text

The reviewer says they have never visited the business and repeats someone else's opinion. The review does not describe a real experience.

Copy reportOpen Google's report form

Filed it? Mark it filed, and the case stays on record.

Review Marketing

Fresh reviews wherever customers decide

  • Pick reviews by service, topic, stars or site, and keep them recent
  • Website widgets that update themselves, and a reviews API and WordPress plugin
  • A post and a badge for every win, posted to Google in one click

Review WidgetsSocial Posts

Showcase · Brakes page

4-5 starsBrakesGoogleFacebookLast 90 days

"Brakes done the same afternoon, and they explained every line of the quote."GoogleMaria L. · Today

Reputation Insights

Know what to fix next

  • Scores by topic, with the complaint that comes up most
  • What four AI assistants say and which pages they cite
  • You against nearby competitors, with the ones AI names next to you

Review AnalyticsAI ReputationCompetitor Map

What AI assistants say

ChatGPT logoChatGPTCites Google and YelpCorrect
Perplexity logoPerplexity"Waits on busy days"New complaint
Gemini logoGeminiMentions youCorrect
Claude logoClaudeNames 2 shops nearbyCompetitors

Timing is everything with reviews

A review asked for, answered or reported late is a result you do not get back.

  1. 1When the job is done

    The ask goes out by email while the visit is fresh.

  2. 2When a review lands

    A reply in your voice is ready the same day, and the review is kept even if the site deletes it.

  3. 3When a review breaks the rules

    The rule is quoted and the report drafted the same day, ready to file.

  4. 4When a location slips

    Monday's email puts every location side by side, before the rating moves.

Meet your AI Review Agent

It reads every review, drafts the reply and flags the ones that break a site's rules. You choose how much it does on its own, and every edit you make teaches it your voice.

  • Draft only

    The agent writes a reply to every review, ready for you to edit and use.

  • You approve

    Approve a draft and the agent posts it on Google for you.

  • Automatic on Google Premium

    The agent posts replies on Google by itself and holds the hard reviews for you.

Every mode and what is held for a person →

Connect your AI

Your reviews in every AI workflow

Add one URL to Claude, ChatGPT, Cursor or any MCP client, on every plan. Your AI reads every review, tagged and with its source, and can post the replies you approve.

https://mcp.grades.com/mcp

Write the intro for our brakes page from our reviews.

Praised for: clear quotes, in 14 reviews

"They explained every line of the quote."GoogleMaria L. · Google

Same-day brake jobs with a quote you understand before any work starts. That is what customers mention most, in their own words.

Get more from your reviews with Grades.com

See why businesses choose Grades.com

All comparisons →

Plans from $29 a month per location. 14-day free trial of Pro, no card needed.

See plans and prices

Frequently asked questions

Does anything post without my OK?

Not on Starter or Pro: a reply goes out only when you approve it. On Premium you can let replies post on Google by themselves. Reviews about money, safety or the law still wait for a person, and so do low ratings unless you switch that off.

How soon does a new review show up?

Google and Facebook reviews are collected every couple of hours and most other sites daily, the same on every plan. Every 10 minutes the AI Review Agent drafts replies for what has been collected.

What can I do about a review that breaks the rules?

Review Disputes checks it against the site's own rules on every plan. On Premium the agent drafts the report with the rule quoted and gives you the link to the site's form, so you can file it the day the review lands. The site makes the call, and an honest bad review gets a reply instead.

Which review sites does it cover?

54, including Google, Yelp, Facebook, BBB, Trustpilot and Healthgrades. Starter covers your Google reviews; Pro and Premium cover every site you track. Reviewed on another site? Ask for it and it is live within two weeks.

Is there a contract?

No. Monthly plans run month to month and you cancel from the billing page. Yearly plans cost ten months.

What does the trial include?

14 days of Pro for every location, with no card. Then pick a plan, or the account becomes read-only.

Bring AI review management to your business

14-day free trial of Pro, no card needed.

Start free trial See how it works